Privacy Policy

Your Privacy
Matters to Us

We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information on Doxfen.

Last updated: January 29, 2025

Important Notice

This Privacy Policy explains how Doxfen collects, uses, discloses, and safeguards your information when you use our gaming platform, development services, and related applications. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name, email address, and contact details when you create an account or contact us
  • Profile information including avatar, bio, and preferences
  • Payment information for transactions (processed securely through third-party providers)
  • Communication records when you interact with our support team

Automatically Collected Information

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent, features used)
  • Log data (IP address, access times, referring URLs)
  • Performance metrics to improve our services

Gaming and Project Data

  • Game progress, achievements, and statistics
  • Project files and assets you upload to our platform
  • Collaboration data and team interactions
  • Service usage patterns and preferences

How We Use Your Information

Service Provision

  • Provide and maintain our gaming and development services
  • Process transactions and deliver digital products
  • Enable collaboration features and team management
  • Provide customer support and respond to inquiries

Platform Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and improve existing ones
  • Conduct research and analytics for service optimization
  • Ensure platform security and prevent fraud

Communication

  • Send important service updates and notifications
  • Share newsletters and promotional content (with consent)
  • Provide technical support and customer service
  • Inform about new features and platform updates

Information Sharing and Disclosure

We Share Information When:

  • You explicitly consent to the sharing
  • Required by law or legal process
  • Necessary to protect our rights, property, or safety
  • In connection with business transfers or mergers

Third-Party Services

  • Payment processors for secure transaction handling
  • Cloud storage providers for data hosting
  • Analytics services to understand user behavior
  • Communication tools for customer support

Public Information

  • Profile information you choose to make public
  • Project portfolios and showcase content
  • Community contributions and forum posts
  • Reviews and ratings you provide

Data Security and Protection

Security Measures

  • End-to-end encryption for sensitive data transmission
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication options for account protection
  • Secure data centers with 24/7 monitoring

Access Controls

  • Role-based access controls for internal team members
  • Regular access reviews and permission updates
  • Secure authentication protocols and session management
  • Data minimization principles in all operations

Incident Response

  • 24/7 security monitoring and threat detection
  • Rapid incident response and containment procedures
  • Prompt notification in case of data breaches
  • Regular backup and disaster recovery testing

Your Privacy Rights

Access and Control

  • Access your personal data and download a copy
  • Correct or update inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format

Communication Preferences

  • Opt-out of promotional emails and notifications
  • Customize communication frequency and types
  • Manage marketing preferences through your account
  • Unsubscribe from mailing lists at any time

Privacy Controls

  • Control who can see your profile and projects
  • Manage data sharing with third-party integrations
  • Set visibility preferences for your activities
  • Configure privacy settings for different features

Cookies and Tracking Technologies

Types of Cookies

  • Essential cookies for basic website functionality
  • Performance cookies to understand how you use our site
  • Functional cookies to remember your preferences
  • Targeting cookies for personalized content (with consent)

Cookie Management

  • Control cookie preferences through your browser settings
  • Use our cookie consent tool to manage preferences
  • Opt-out of non-essential cookies at any time
  • Clear cookies and tracking data when needed

Third-Party Tracking

  • Analytics services to improve user experience
  • Social media integrations for sharing features
  • Advertising partners for relevant content
  • Performance monitoring tools for service optimization

Questions About Privacy?

If you have any questions about this Privacy Policy, your personal data, or how we handle your information, please don't hesitate to contact us. We're committed to addressing your concerns promptly and transparently.

Privacy Officer

info@doxfen.com

Response Time

We respond within 48 hours